Release Notes – v1.29.0 – 2021-09-03

r22 min

Your sqanit experience is improving as we work to squash bugs and release new features. Read our release notes to learn what changed in August 2021:

Features

  • Your customers and employees now have the option to select a reason for their request when creating a Ticket (video).
  • You can change the color of the module buttons and show/hide the module button icon (video).
  • In addition to requesting a Video Session, your customers can now also directly call your employees (picture).
  • We introduced a share function: Users can share the Code URL via copy, email and the Android/iOS share options (picture). For devices that can write NFC-tags, it is possible to write NFC-tags with the Code URL (picture).

Fixed Issues

  • Your employees now also have the option to use all the ticket filters available in the back office view in the mobile application of the app.
  • General bug fixes and performance optimizations.

Improvements

  • You can now also see employee ratings in the employee tab of the mobile application.
  • You can pair devices from the welcome screen if the device has no code associated with it.
  • The Mobile application top bar menu is more intuitive thanks to a new design (picture).
  • Every department of your company now has a department ID (picture).
  • You can sort and filter Ticket Updates.
Was this article helpful?
YesNo

Leave a Reply

Your email address will not be published. Required fields are marked *

one × five =