Knowledge Center - sqanit

Getting Started

Learn how to set up the platform to start working on your first service cases

What is sqanit?

Why sqanit: Benefits for Code Users, Employees, and Companies

How to register a Company Account

How to add new Employees

How to set up My Company

How to create Templates

How to add Customers

The Back Office

Administrative topics such as settings, fleet management, content creation, and more

Video Sessions Tab

How to Create Codes

Creating the Assistant

Employee's Guide

Important topics for customer service employees

Initial Login (Profile Settings)

How to use Ticketing

How to use Video Sessions

Mobile Dashboard

Videos

Instruction videos and recording of past webinars.

Creating Devices (Mobile)

Creating Devices (Back Office)

Creating Templates

Importing Customers

Adding Customers

Adding Employees

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Release Notes

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