To provide you with the greatest possible value, we are constantly working on improving our platform, fixing issues, and adding new features. Read here what’s new and what has changed:
New Features
- Tickets can now be downloaded as PDF files or shared directly via email, messenger apps, and other supported applications.
- Devices now support GTIN and Batch Number fields.
- Events can now be created directly from the Event tab within a task state.
- The column width in Back Office creation flows can now be adjusted.
- A notification is now displayed when a customer rating is pending.
Improvements
- Tasks and events can now be updated in batches.
- The AI Assistant has been upgraded and now supports the latest OpenAI models.
- AI Assistant guardrails have been enhanced to provide more precise and reliable responses.
- The performance of statistics generation has been significantly improved, especially for large datasets.
- The controls for editing the headquarters and departments of organizations/corporate customers have been improved for a more intuitive user experience.
Fixed Issues
- Various usability and performance optimizations throughout the platform.
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