Back Office:
- The dashboard in the Back Office is primarily used to monitor platform activities.
- It provides an overview of all relevant data, including statistics, and active service cases, offering platform operators actionable insights at a glance (picture).
- Additional Features:
- Widgets can be customized to display specific metrics or key performance indicators (KPIs) relevant to the user’s role.
- Supports data export for reporting purposes.
- For more details, please read this article: The Dashboard Tab.
Mobile Application:
- The dashboard in the mobile application acts as the central navigation point for employees and customer login users.
- It helps users coordinate their tasks and provides quick access to devices, service cases, and tasks (picture).
- For more details, please read this article: The Mobile Dashboard
Was this article helpful?
YesNo
We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept All”, you consent to the use of ALL the cookies. However, you may visit "Cookie Settings" to provide a controlled consent. 
