Definition:
Departments represent divisions within your organization, each with its own address and specific information. They can be used to organize and manage different areas of your business effectively.
Purpose:
- Departments can be set up to reflect functional divisions (e.g., Customer Service, IT, Sales) or geographic regions (e.g., Berlin Office, New York Branch).
- By structuring your organization into departments, you can improve the management and segregation of responsibilities, data, and workflows.
Assignments:
- All entities within the platform, including Employees, Customers, Templates, Devices, and Codes, can be assigned to one or multiple departments.
Access Control:
- By activating Department Isolation (article), access to entities assigned to specific departments can be restricted to employees who are members of those departments.
- Two isolation modes are available to tailor access restrictions: Basic Isolation and Strict Isolation.
Key Benefits:
- Enhances organization by aligning entities and users with the structure of your business.
- Ensures data security and controlled access through department-specific permissions.
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