Module Buttons

Definition:
Module buttons are displayed on the home screen of the Mobile Application and provide users with quick access to the respective modules of the platform.

Purpose:

• Serve as entry points to platform functionalities, offering intuitive navigation for users.
• Allow for customization to align with specific use cases or localization needs.

Module Buttons Overview:

Button Title Examples	Module Name	Functionality
ASSISTANT SERVICE & SUPPORT	Text Assistant	Provides useful information, instructions, and troubleshooting; can link to any of the other modules (article).
FILES DOCUMENTS	Files	Central location for important documents, such as PDFs.
CUSTOMER SERVICE TICKET CENTER	Ticketing	Displays an overview of all tickets; can be used to create new tickets (article).
VIDEO SESSIONS	Video Sessions	Displays an overview of all video sessions; can be used to create new video sessions (article).
TASKS	Tasks	Displays an overview of all tasks; can be used to create new tasks (article).
COMPLIANCE	Compliance	Displays an overview of all active or archived compliance definitions (article). Note: Compliance definitions can only be activated in the Back Office.
WEBLINKS	Concierge	Links to external websites (article).

Visibility Rules:

• Active Modules: A module button is displayed on the home screen only if its module is active.
• Hiding Active Module Buttons: It is possible to hide the button of an active module through the module settings.
  • Use Case: For example, when Video Sessions should only be used rarely and only by technicians initiating them, code users should not see this functionality as prominently.

Removing/Hiding Module Buttons:

• By default, a module button disappears from the home screen if its associated module is deactivated.
• To hide the module button of an active module:
  1. Navigate to the module’s settings.
  2. Uncheck the "Show module button" checkbox (picture).

Customizing Module Buttons:
Module buttons can be customized at the template level in the module settings. Options include:

• Changing the button text (picture).
• Changing the button color (picture).
• Hiding/Showing the module icon (picture).

Localization:

• Module button titles support localization and can display different translations based on the user's language setting.