Module Buttons

The module buttons, which are displayed on the home screen of the mobile application, bring users to the different modules of the platform.

Module Buttons on the home screen of the mobile application
Button TitleModule NameFunctionality
ASSISTANT Text AssistantUseful information, instructions, trubleshooting; Can link to any of ther other modules (article)
CUSTOMER SERVICE TicketingOverview of all tickets; Can be used to create new tickets (article)
ADDITIONAL SERVICES ConciergeLinks to external websites (article)
VIDEO SESSIONS Video SessionsOverview of all video sessions; Can be used to create new video sessions (article)

Removing/Hiding Module Buttons

Generally, for each active module (Assistant, Ticketing, Concierge, Video Sessions) an associated module button is displayed on the home screen. If a module is switched off, its module button disappears automatically.

To hide the module button of an active module, you need to go into the module's settings and uncheck the "Show module button" checkbox (picture).

Warning

If a module button is hidden, code users have very limited options to access content and functionality of the associated module.

Customizing Module Buttons

There are the following options for customizing module buttons:

Module buttons can be edited at the template level in the module settings:

Changing the module button settings in the back office

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