The module buttons, which are displayed on the home screen of the mobile application, bring users to the different modules of the platform.
| Button Title | Module Name | Functionality |
|---|---|---|
| ASSISTANT | Text Assistant | Useful information, instructions, trubleshooting; Can link to any of ther other modules (article) |
| CUSTOMER SERVICE | Ticketing | Overview of all tickets; Can be used to create new tickets (article) |
| ADDITIONAL SERVICES | Concierge | Links to external websites (article) |
| VIDEO SESSIONS | Video Sessions | Overview of all video sessions; Can be used to create new video sessions (article) |
Removing Module Buttons
It is not possible to remove module buttons as long as the corresponding module is switched on. If a module is switched off, its module button disappears automatically.
Customizing Module Buttons
There are the following options for customizing module buttons:
Module buttons can be edited at the template level in the module settings:
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