Definition:
A Managed Customer is a corporate customer for which the service provider organization manages certain aspects of its platform, such as adding and editing employees and departments. This setting is by default activated, but can be deactivated in the company settings of the customer's organization (Customer Login) (picture).
Purpose:
- Enables simplified management of customer organizations by granting administrative access to service provider organizations to configure their platform.
- Facilitates efficient collaboration between service provider organization and the customer.
Key Benefits:
- Enhanced control:
- Provides the ability to manage the structure and personnel of customer organizations.
- Ensures that customer organizations are properly set up under the direction of the service provider organization.
- Simplified Operations: Customers do not need to handle complex administrative tasks themselves.
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